How to Get Deleted Email into the Deleted Folder for Shared Mailboxes

Posted: October 19, 2014 in Exchange 2010, Exchange 2013, Office 2010, Office 2013, Office 365, Outlook 2010, Outlook 2013, Shared Mailboxes, Windows 7, Windows 8
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In my previous post, I listed the registry change to get sent email into the shared mailbox sent folder; otherwise it ends up in the sent folder of the primary email account.  Turns out the very same thing happens to deleted items, but there is also a registry key that will fix that.

  1. Close Outlook if it is running.
  2. From the search bar in Windows 10, type regedit and then click on the result to run.  In Windows 7 click Run and type regedit then click OK. Or from Windows 8 search, type regedit and run it.
  3. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\General.Note Office 2013 uses 15.0, Office 2010 uses 14.0, 2007 12.0 instead of 15.0
  4. In the right hand pane, right-click and choose New DWORD.
  5. Type DelegateWastebasketStyle for the name and press enter.
  6. Right-click on the newly created entry and choose Modify.
  7. Enter 4 for the value.
  8. Exit regedit.
  9. Restart Outlook.

You are done.

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