Exchange Conrtol Panel in Office 365 Small Business – Add Email Addresses and More

Posted: March 19, 2014 in Office 365
Tags: , , ,

Things You Need to Do This

First, you need to be an admin on the Office 365 account.  Second, you need to have a license for at least Exchange; simply being able to administer the account does not seem to be enough.

Steps to Add Additional Email Addresses

  1. Sign in as an administrator with an Exchange account using your browser.
  2. Go to the Outlook Web App.
  3. Note the URL.url
  4. Now change the URL to remove owa and everything past it to ecp and go to that address.
  5. You should see the Exchange Control Panel like the image below:


  6. As I have done for the illustration, click on “shared” to display shared mailboxes.  Highlight the mailbox you want to add email addresses to, then click on the pen icon above the mailbox list to edit it.
  7. In the pop-up window that appears, click on “email address” on the left hand navigation links, and you can then add additional email addresses by clicking on the “+” sign.
  8. You can also modify any of the other mailbox settings here as well.

This method also works to modify mailbox settings for distribution and security groups, users and contacts.  In fact, for all of the Office 365 Exchange Settings.


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